Streamline operations and set up your in-house delivery team with Velforms. Learn More 

Frequently Asked Questions (FAQ)

What does Velforms Technology do?

Want to market for your restaurant and increase your sales revenue? Velforms Technology has got you covered!

  • Velforms Technology is a fully integrated online ordering POS and management system that simply connects restaurant partners, customers and delivery partners.
  • Velforms does the heavy lifting to grow your business through tons of features and marketing tools and help you boost both revenue and profit margins by:
  1. Increasing visibility to customers
  2. Customizing your online menu
  3. Sending orders directly to the kitchen display system
  4. Real-time Analytics & Inventory
  5. Payment integration & plenty of payment options.
  6. 24/7 Strong chat support
  • Our aim is to ease and fasten the process of online ordering.

Why to choose Velforms Technology?

No matter how much your business grows, you will always be able to take free unlimited orders with zero costs. Velforms Technology stands out for its focus on the customer experience. Therefore, we developed multiple online ordering platforms to make it easy and convenient for your customers to make an order such as:

  1. Website
  2. Mobile App
  3. Google
  4. WhatsApp
  5. QR Code
We provide restaurant partners with the following features:
  • Add reward, promo or coupon
  • Menu with pictures
  • One-touch reordering
  • 24/7 customer support
  • Customer feedback surveys
  • Smart messaging system
  • Insightful analytics & Customized reports
  • Industry-specific marketing tools (necessary to know your customers, engage with them, improve your marketing outreach and keep customers coming back.)
  • Plenty of payment options from Google Pay and Apple Pay to Card or Cash on delivery, they can also pay by just scanning the QR Code so your customers can pay the way they want without any commission charges.

Why do restaurants need food delivery apps?

Increased visibility: thanks to food delivery apps, a restaurant can attract more customers.

Convenience: restaurants can offer their customers the possibility to order food from their restaurant without the need to visit it.

Increased revenue: partnering with food delivery apps can boost restaurants’ revenue by tapping into the thriving food delivery market. This is particularly beneficial for small or independent restaurants that need more resources to offer their own delivery service.

Customer loyalty: offering the option to order via food delivery apps helps to build customer loyalty.

Ease of use: food delivery apps are simple tools for customers and restaurant staff.

Data analysis: food delivery apps give restaurants data and information about customers’ ordering habits, preferences, and feedback.

How much will it cost me to use Velforms Technology services?

Velforms Technology online ordering system is completely free of charge as we take ZERO% commission.

  • Restaurants pay 800 AED to get our multifunctional Android POS device where they receive the orders, it could also be connected to tablets and kitchen screens to fasten the process of preparing the order
  • A subscription fees of 150 AED are paid monthly. There is no commission charges or any hidden costs.

Does Velforms has special offers?

Yes. We provide restaurant partners with features to add rewards, promo codes and coupons. Customers can view the latest restaurant promotions and discount coupons in offers tab.

Why should I partner with Velforms Technology?

Velforms Technology helps restaurants grow sales, reach new customers, and increase brand awareness online. By partnering with us, you can get access to thousands of new customers who want to order online from your restaurant.

How do I become Velforms Technology Partner?

To become a Velforms Technology partner, please fill out the form above and make sure to provide a valid phone number and email address. You’ll also need to complete the online process and provide legally valid documents to ensure quick onboarding.

Is Velforms Technology available in my area?

Yes, we are available anywhere and everywhere.

What documents do I need to become a Velforms Technology partner?

We will ask you to provide a copy of the following documents so we can verify and validate things on our side:

  • Trade License/Business Registration
  • Emirates I.D

How will I receive orders from Velforms Technology?

Velforms Technology will provide you with our multifunctional Android POS device that comes preinstalled with software that you can use to manage and receive customer orders. It could also be connected to tablets and kitchen screens to fasten the process of preparing the order.

How can velforms technology increase restaurant sales?

  • Velforms Technology stands out for its focus on the customer experience.
  • It will increase your sales by increasing your visibility to customers.
  • We also provides restaurant partners with insightful analytics, customized reports to know your customers, engage with them and keep customers coming back.

Why is velforms technology considered as a marketing tool?

  • Velforms Technology key benefit is that we provide restaurant partners with features to add reward, promo, coupon.
  • Menus with pictures and one-touch reordering which makes it extremely user-friendly.
  • 24/7 customer support & customer feedback surveys
  • Smart messaging system
  • Insightful analytics
  • Customized reports and industry-specific marketing tools necessary to know your customers, engage with them and improve your marketing outreach.

How can my restaurant benefit from Velforms Technology?

  • Velforms Technology helps restaurants grow sales, reach new customers, and increase your online visibility
  • Velforms Technology provides you with industry-specific marketing tools necessary to know your customers, engage with them and improve your marketing outreach.

What makes us different from other online ordering solutions?

  • Velforms Technology is a 360 online ordering and delivery solution.
  • Velforms Technology provides you with multifunctional Android POS device that comes pre-installed with software that you can use to manage and receive customer orders and could be linked to third party.
  • It could be connected to tablets and kitchen screens to fasten the process of preparing the order.
  • Extremely user-friendly.
  • 24/7 customer support & customer feedback surveys
  • Smart messaging system and pop-out notifications

Does Velforms Technology charges commission from restaurants?

No, Velforms Technology is commission free.

Can our software be integrated to third party?

Yes, it can be integrated to third party

What are our online ordering channels?

  1. Website
  2. Mobile App
  3. Google
  4. WhatsApp
  5. QR Code

What are our payment options?

  • Google Pay
  • Apple Pay
  • Card
  • Cash on delivery
  • QR Code payment

Is there Hardware device coming with our service?

Yes, it comes with our multifunctional Android POS device where they receive the orders, it could also be integrated to third party.

Is Velforms Technology system user-friendly?

Yes, our multiple payment channels, payment options, menus with pictures and one-touch reordering makes it extremely user-friendly.